Privacy Policy

Online Privacy Policy
Bankers Trust Company (the “Bank”) is committed to respecting and protecting the privacy of its website guests. We understand our customers’ concerns about privacy and the Internet. This Privacy Policy describes how the Bank ensures how the privacy of each of its website guests is strictly maintained. This policy includes the URL’s owned and operated by the Bank, including:

When you visit the Bank’s website, the Bank does not capture your e-mail address or other information about you unless you decide to transmit it to the Bank in connection with e-mail correspondence or a transaction. The Bank does, however, collect and store data such as:
• The domain from which you access the Internet (e.g., if you are accessing our website from an America Online account),
• The type of web browsing software you used to access our website
• The time, date, and location you visited our web site, and
• Limited demographic information such as your gender and age.

The data collected from your website visit will not be attributed to you as an individual. Rather, it will be aggregated with like data collected from other website guests. We will use the aggregated data in order to understand website usage and to identify upgrades that may make the website more useful to you.

Some bank website pages, like many other commercial web sites, use a technology called “cookies” to provide you with tailored information from our web site. A cookie is an element of data that a website can send to your browser. Your browser may then store this data on your personal computer (“PC”). Cookies help a website to “remember” you as a previous visitor and can enhance your use of the website by saving your preferences while you are at the site. Our cookies do not retrieve any data from your PC hard drive, carry any computer viruses, or capture your e-mail address. You can set your browser to notify you when you receive a cookie, giving you the opportunity to accept or reject it.

The Bank’s website pages will often provide links to third party web sites or services, such as those of its business partners. You should review their privacy policies in order to determine what personally identifiable information they will collect, why the information will be collected, and how they will use the information.

The Bank strictly adheres to the following principles in handling the personally identifiable information you provide in connection with e-mail correspondence or a transaction:
• The Bank maintains your information in secure computer systems and maintains security to prevent unauthorized access. It periodically updates and tests its computer systems in order to continue to ensure the protection of your privacy.
• The Bank limits access to your information to only those employees with a business reason to see it.
• The Bank does not disclose your information to anyone outside the Bank, except where compelled by law or in connection with a criminal investigation.

The website of Bankers Trust Company, (the “Bank”) is not designed for children. However, the Bank does offer financial products designed for children (i.e., the Junior Savers Club). The data collected from a visit to our website is not attributable to an individual. Rather, it is aggregated with like data collected from other website guests. We use the aggregated data in order to understand web site usage and to identify upgrades that may make the web site more useful.

The Bank does not knowingly collect personally identifiable information from children under the age of 13. The Bank screens for children under the age of 13 and prevents them from providing personally identifiable information.If the Bank becomes aware that it has inadvertently received personally identifiable information from a user under the age of 13, it will delete such information from its records.

If you believe the Bank or any of its employees has not strictly adhered to this website Privacy Policy or has in any way breached your privacy, please contact either:

Ryan Charlton
Privacy Officer
Email: rcharlton [at]
Phone: (515) 245-5256
Bankers Trust Company
453 7th Street
P.O. Box 897
Des Moines, Iowa 50304-0897

Suku Radia
Bankers Trust Company
453 7 th Street
P.O. Box 897
Des Moines, Iowa 50304-0897

If you have any questions about the Bank’s website, please feel free to call 1-800-362-1688 or e-mail us at service [at]